英文linux vps主机发送工单ticket常用的英语问题 - 云起网

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英文linux vps主机发送工单ticket常用的英语问题

云起网2017-05-17 服务器相关428
一键安装了一个tipask,然后重启了下服务器,结果宝塔面板启动不了的,百度了很久都没有类似的问题资料,只能卸载然后lnmp环境又卸不掉卸不干净,最后想重装vps。发现管理后面没有重装选项,很多国外的vps都是发ticket,虽然英语略懂一点点,还没到可以随意问答的程度,这里整理一些常用的ticket工单语句。

1、月付改为年付:Please change my billing cycle to annual pay.



2、求一个测试ip或者下载地址:Do you have a test IP/testfile?

can you provide me an address or file to test your hosting speed?



3、VPS重启不起来 My VPS account is unable to access, probably due to reboot failure, please help me restart it, thank you.



4、帮忙重装Centos 7 xx bit系统,并且帮忙装kloxo控制面板,不需要备份:Hi,could you help me rebuild my VPS to Centos 7 xx bit with pre-installed kloxo.There are no important data, no backups needed.



5、SSH登陆不上了:I can not access SSH with information provide, please help.



6、购买额外IP Can I purchase additional IPs? Do I need to comply with ARIN regulations?



7、我考虑一下再决定 I will think about it then make a decision.



8、Hi, my 〔server/vps/hosting) is down, can you please take a look into it? My account info/ip is [在这里插入您的IP或者帐户信息]

嗨, 我的(服务器/vps/空间)死机了, 可不可以帮我查一下怎么回事? 我的帐户信息/ip 是[在这里插入您的IP或者帐户信息]



9、Hi, I would like to purchase [#] extra [ips/ram/storage/bandwidth] for my [server/vps]. My account info/ip is [在这里插入您的IP或者帐户信息]

嗨, 我想购买 [#] 个 [ip/内存/空间/带宽] 给我的 [服务器/vps]. 我的帐户信息/ip 是[在这里插入您的IP或者帐户信息]



10、Hi, Can you please reload my [server/vps]. My account info/ip is [在这里插入您的IP或者帐户信息]

嗨, 可不可以帮我从新安装我的 [服务器/vps]. 我的帐户信息/ip 是[在这里插入您的IP或者帐户信息]



11、Hi, my [server/vps] load is very high! please take a look! My account info/ip is [在这里插入您的IP或者帐户信息]

嗨, 我的 [服务器/vps] cpu 用量很高! 请帮我看一下! 我的帐户信息/ip 是[在这里插入您的IP或者帐户信息]



12、Hi, where are your servers located? Can you provide a test [ip/file]?

嗨,你们服务器在哪,可以给我一个测试[IP/文件]吗?



13、可选、非必填 optional



14、原先的 original

15、退款要求:

I,m sorry that i have to tell you that i m not satisfied with the access speed from china mainland to your server, where my target visitors are from. so would you assist me to end this service/contract and give my money back? thank you very much.


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